RETURN & EXCHANGE  POLICY:

1. Return Policy At House of Anantara, we are committed to ensuring your satisfaction with our products. We offer a straightforward 7-day return policy, allowing you to return or exchange any item within 7 calendar days from the date of delivery.
2. Please note that all clearance sale items are non-refundable, and all Final Sale items are not eligible for refund or exchange.
3. All returned items must be unused and unwashed for hygiene reasons. They should be returned with the original packaging and tags intact. Items without the original tags will not be accepted.
4. Kindly record a video while unboxing your package to ensure its safe arrival. In the rare event that your product is damaged, please contact us at info@houseofanantara.com or call us at +919063816381 with the video as valid proof. This allows us to swiftly process refunds or replacements, ensuring your satisfaction.
5.  Subsequent to our approval of the return based on the images / videos you've shared, our courier partner will pick up your package at no extra cost to you within 2-3 business days, excluding Sundays. 
6. "Returns or replacements cannot be processed for packages that have been refused by the intended recipient."
7. We do not process returns based on size issues. We strongly advise our customers to consult our size guides carefully before making a purchase."
8. Returns due to an incorrect delivery address cannot be accommodated."
9. "Please be aware that minor variations in the color and design of the jewelry are considered standard and are not eligible for returns or replacements."
10. No returns or replacements can be processed after three or more unsuccessful delivery attempts made by our courier agent."
11. "Returns or replacements are not applicable in cases where the jewelry is found to be in a non-faulty or undamaged condition."
12. Once we receive the returned item, we will initiate the refund process, which should reflect in your account within 5-7 working days. Please note that any delays in refund processing due to bank procedures, natural calamities, or national holidays are beyond our control.
13.  Items must be returned within 7 calendar days from the delivery date at House of Anantara. If you receive a damaged or defective item, please notify us within 24 hours of receipt by contacting us at info@houseofanantara.com or call us at +919063816381.
14. The return can only be processed if the items are returned in their original condition; any alterations may result in the return being declined 
15. Items that do not adhere to the specified conditions will not be accepted by House of Anantara for return and will be sent back to the customer at their expense. Rest assured that we will promptly update you on the status of your return within 24-48 working hours from the date of receiving the items.
16.  If you need assistance with initiating a return request, feel free to reach out to our customer support team at +919063816381 When contacting us, please have the following information ready: Order Number  / Registered E-Mail Id /Product Name/  Pick-Up Address

 Please review our return policy thoroughly before returning any items. 

Upon receiving the returned product, our dedicated quality team conducts a meticulous examination. To qualify for a replacement, the item must meet these criteria:

1. The product should be unused and unwashed for hygiene reasons.
2. It must retain the original packaging and tags. Items lacking the original tags will not be accepted.
3. Returns should be initiated within 7 calendar days from the delivery date.
4. In the event of receiving a damaged or defective product, please notify House of Anantara within 24 hours of receipt and include any requested snapshots in your communication. Contact us at info@houseofanantara.com or call us at +919063816381 for assistance.

Exchanges will be considered under the following circumstances: 

1. If the order was damaged during transit. 
2. If the order was incorrect.

If any of the above conditions apply, you may return the order in its original, unworn condition with the original packaging, exactly as you received it."